Privacy Policy

Effective June 5, 2026

This Privacy Policy explains how Zoom Automotive (“we,” “us,” or “our”), an auto repair shop located in Lynchburg, Virginia, collects, uses, and protects your information when you book a service appointment through our online booking page.

Information we collect

When you book an appointment, we collect the information you provide: your full name, phone number, email address, home address, and birthday. We may also collect basic technical information (such as your device or browser type) needed to operate the booking page securely.

How we use your information

We use your information to:

schedule, confirm, and manage your service appointment;
send you appointment confirmations and reminders by text and email;
contact you about your appointment if needed; and
operate, secure, and improve our booking service.

SMS / text messaging

If you provide your phone number when booking, you consent to receive text messages from Zoom Automotive related to your appointment (confirmations and reminders). Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.

We will not share your mobile contact information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the booking system — for example, our text message provider, email provider, database host, and website host — and only so they can perform services for us. These providers are bound to protect your information and may not use it for their own purposes.

Data retention

We keep appointment and customer information for as long as needed to provide our services and to meet our business and legal obligations, and then delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect your information. No system is perfectly secure, but we work to safeguard the data you share with us.

Your choices

You may opt out of text messages by replying STOP. To request access to, correction of, or deletion of your information, contact us using the details below. We will respond consistent with applicable law.

Children’s privacy

Our booking service is intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.

Contact us

Zoom Automotive LLC
2014 12th Street, Lynchburg, VA 24501
Phone: (434) 849-1445
Email: zoomautorepairshop@gmail.com